Question 1

How much do your removalist services cost?

Accepted Answer

Our pricing is based on an hourly rate and includes two experienced removalists, a truck, and all equipment with no hidden costs. Rates vary depending on the day and job requirements. Contact us directly for a free, no-obligation quote tailored to your move.

Question 2

How much notice to secure a booking?

Accepted Answer

We recommend booking at least 1 week in advance to secure your preferred date, especially for weekends and end-of-month moves which fill up fast. That said, we do our best to accommodate last-minute bookings where possible — so don't hesitate to reach out even if your move is coming up soon. The sooner you lock it in, the better!

Question 3

How and when do I pay for the service?

Accepted Answer

To secure your booking, a $200 deposit is required at the time of booking. The remaining balance is due at the completion of your move. We accept cash, bank transfer, and credit card.

Question 4

How long will my removal take?

Accepted Answer

Every removal is unique, so the timeframe can vary depending on the size of your home, the distance of your move, and any special requirements. Give us a call on 0480 088 055 and we'll work out an estimated timeframe, answer any questions you have, and get you sorted with a booking. Our experienced removalists are committed to making your move as smooth and stress-free as possible.

Question 5

How can I keep my removal costs down?

Accepted Answer

The best way to keep costs down is to be as prepared as possible before we arrive. Have everything packed into boxes — this lets our team load the truck faster and more efficiently, which saves you time and money. Try to have all your boxes grouped together in one area so we can focus on the heavy lifting and get furniture loaded without having to hunt around the house.If you're moving to or from an apartment, book lift access in advance with your building manager. Having the lift reserved means no waiting around, which keeps the job moving at full pace.The more organised you are on the day, the quicker the job gets done — it's as simple as that.

Question 6

Do you handle furniture dismantling and assembly?

Accepted Answer

Yes! Our team can disassemble and reassemble whatever you need — bed frames, wardrobes, dining tables, entertainment units, you name it. Just let us know what requires dismantling before your move so we can plan accordingly. Please keep in mind that disassembly and reassembly does add to the overall time of the job, which will be reflected in the final hours. It's always worth mentioning upfront so there are no surprises on the day.

Question 7

Do you move large or heavy items like pianos and safes?

Accepted Answer

We handle a wide range of items including heavy furniture and bulky pieces. Give us a call to discuss your specific requirements and we'll let you know the best approach for your move.

Question 8

What happens if it rains on my moving day?

Accepted Answer

We move rain or shine! Our team comes prepared and takes extra care to protect your belongings in wet weather. We use blankets and wrapping to keep everything safe and dry.

Frequently Asked Questions